1.  What is Mediation?

Answer: Mediation is a problem-solving process assisted by a neutral third person with the basic premise that the parties involved are in the best position to arrive at a workable solution that will serve their needs. Generally, parties have a high degree of satisfaction with solutions reached through mediation.


2.  How do we get the mediation process started?

Answer: On a domestic case, Form 300A needs to be completed (available in Room 101) and filed with the Clerk's Office. A copy of filing needs to be mailed to the opposing side and a copy given to the Office of Dispute Resolution.

Civil, Probate, Dependency and Neglect, and other specialized cases are usually scheduled from open court or with attorneys and pro se clients by telephone.

3.  How much does mediation cost?

Answer: Fees vary based on how cases are classified. Example: Domestic, Civil, Probate, etc. (SEE FEE LIST)

4.  Our mediation will only last an hour. Do we have to pay for the entire two hours?

Answer: Yes! We offer a minimum time of two hours. Most mediation sessions, regardless of the issue(s), last at least two hours.

5.  If the other person does not show up, do I have to pay for mediation?

Answer: Without both sides represented, there is no mediation; hence, the party who is present does not have to pay for mediation, but the party who does not appear will be billed for the scheduled session.

6.  Can mediation be done by telephone?

Answer: Yes! Someone living within the United States, and out of our calling area, will be billed an extra $30 for telephone mediation. Someone living out of the country, i.e. APO, will pay the normal mediation fees (without the added $30) as this party would have to call us at an appointed time.

Whenever one or both parties will be by telephone, a pre-payment and pre-signed paperwork must be completed before a mediation is scheduled. If only one party responds within the 3D-day time period, we will close our file and return case to the court with a status report on response (or lack of it), and pre-payment received by the complying party will be refunded.

If a long-distance mediation is schedule, and an agreement is reached prior to mediation, our office must be notified by both parties, and payments tendered will be returned. However, once an appointment is scheduled, notification must be received from both parties no later than seventy-two hours (three business days) before the mediation, and an administrative fee of $10.00 will be charged to each person (and deducted from refund).

7. Can mediation be done in separate rooms?

Answer: Yes! However, ODR must be notified before hand. The party requesting to be separated needs to call in prior to mediation and inform our scheduler of any special concerns or needs.

State of Colorado
4th Judicial District
Office of Dispute Resolution
Located in the El Paso County Judicial Building
270 South Tejon, Suite B23
Colorado Springs, CO 80903
Phone: 719-452-5005
FAX: 719-452-5046

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